Help Center
Frequently Asked Questions
Where do you ship?
We currently offer free standard shipping to eligible California addresses. Estimated delivery is 3–5 business days after your order ships. Full details are listed in our Shipping Policy.
How long does order processing take?
Orders are processed from U.S.-based fulfillment facilities. Current processing and transit estimates are listed in our Shipping Policy.
How can I track my order?
Once your order ships, you'll receive a shipping confirmation email with a carrier tracking number (such as UPS or FedEx) so you can follow your delivery.
Do products require assembly?
Most of our furniture requires some assembly. Each product page notes what's included, and every order ships with step-by-step instructions and the necessary hardware.
How do I start a return?
Please review our Return & Refund Policy for eligibility details, then email support@shopyoyocasa.com with your order number to request a return authorization.
How can I contact YoYo Casa?
Email us at support@shopyoyocasa.com, call +1 (702) 292-8848, or use the form on our Contact Us page. YoYo Casa is operated by Evan & Company Group, LLC.
Still have questions? Contact our support team